Data Protection Policy

x1casino Privacy Policy — How Your Data Is Kept Safe

Your trust is our greatest asset. x1casino is fully transparent about your personal data — what is collected, why, and how it is kept safe. It's all laid out here in plain language.

Last Updated: January 2026

Our Privacy Commitment — At a Glance

Key Highlights at a Glance

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Maximum Encryption
All your data at x1casino is protected with 256-bit SSL encryption — the same standard used by international banks.
256-bit SSL
🚫
No Data Selling
Your personal data is never sold to any third party — not under any circumstances, ever. This is our unwavering policy.
No Sale
Your Control
You may wish to view, update, or delete your data at any time — x1casino respects that right.
Your Rights
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Transparent Cookie Policy
We clearly state which cookies are in use and what they are used for. Your consent is obtained before any non-essential cookies are activated.
Transparency
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Minimal Data Collection
x1casino only collects the minimum data necessary to provide its services. No unnecessary personal information is ever requested.
Minimal Collection
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GDPR-Compliant
Our privacy policy is built in accordance with GDPR, the international standard for data protection.
International Standards

About This Policy: This privacy policy applies to the x1casino.bet website and all its services. By using x1casino, you consent to the processing of your data as described in this policy.

01

What Information We Collect

X1casino collects two types of data — information you provide directly, and data gathered automatically based on how you use the platform.

Data Type Example Collection Time
IntroductoryName, date of birth, NID numberRegistration & KYC
ContactMobile number, emailRegistration
FinancialBKash/Nagad number, transaction historyPayment Processing Time
TechnicalIP address, device type, browserAutomatically
Usage-RelatedGame history, bet amounts, session durationDuring Gameplay

X1casino never collects your bank account password, bKash PIN, or any similarly sensitive financial credentials.

02

Why We Collect Your Data

X1casino collects data only for specific, legitimate purposes. No data is collected for unnecessary or unclear reasons.

Data Collection
Purpose Specification
Limited Use
Secure Storage
  • Service Delivery: To manage your account, process payments, and deliver a seamless gaming experience.
  • Identity Verification (KYC): To prevent fraud and comply with legal obligations.
  • Ensuring Security: To detect and prevent suspicious activity.
  • Customer Support: To resolve your issues and provide support.
  • Service Improvement: To analyze user experience and improve the platform.
  • Legal Compliance: To meet regulatory requirements.
03

Who Your Data May Be Shared With

X1casino never sells your data. However, it may be shared with limited third parties in the following circumstances:

  • Payment Processors: bKash, Nagad, or other payment partners — solely for processing transactions.
  • KYC Verification Partner: Licensed third parties for identity verification.
  • Game Provider: Companies such as Pragmatic Play and Evolution Gaming — minimal data shared solely for game operation.
  • Law Enforcement Agencies: When required by a legal directive or court order.
  • Audit Body: Only the information necessary for license renewal.

Important: Only the minimum necessary data is shared with any third-party partners, who are also required to uphold the same standard of privacy practices.

04

Data Protection Methods

X1casino uses multiple layers of security to protect your data:

  • Encryption: All data in transit is protected with 256-bit TLS/SSL encryption. Data at rest is also secured using AES-256 encryption.
  • Access Controls: Only authorized personnel can access the data they need — not the full dataset.
  • Server Security: Stored in world-class data centers with 24/7 security monitoring.
  • Regular Audits: Regular security assessments conducted by third-party security experts.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account with this feature.
  • Fraud Detection: Automated systems monitor for suspicious activity around the clock.

In the event of a security breach, x1casino will notify the relevant authorities and affected members within 72 hours, as required by law.

05

Cookie Policy

X1casino uses cookies on its website. Cookies are small text files stored in your browser.

Cookie TypePurposeType
Essential Cookies Login sessions, security, and core functionality Mandatory
Functional Cookies Remembering language preferences and display settings Mandatory
Analytics Cookies Site Performance Analysis & Improvement Optional
Marketing Cookies Showing relevant offers Optional

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

06

Your Data Rights

Every registered member at x1casino has the following rights regarding their personal data:

Right to Access
You can request to see what personal data x1casino holds about you. Simply contact our support team.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain circumstances, you can request that your data be deleted (unless retention is required by law).
Right to Restrict Processing
You can request that your data not be used for specific purposes.
Right to Data Portability
You may request an export of your data in a machine-readable format.

To exercise these rights, email our support team. All requests will be responded to within 30 days of receipt.

07

How Long Your Data Is Retained

X1casino does not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal obligations:

  • Account Information: For the duration of the active account and 5 years after closure.
  • Financial Transaction Records: Up to 7 years where legally required.
  • KYC Documents: 5 years after account closure.
  • Communication Logs: 2 years after the issue is resolved.
  • Technical Logs: Up to 90 days.

Note: Once legal retention obligations expire, data is securely deleted or anonymized.

08

Protection of Minors' Data

X1casino is intended for users aged 18 and older only. We never knowingly collect personal data from minors.

If a minor is found to have created an account, it will be closed immediately and all associated data will be deleted. Parents are encouraged to use parental control software to manage their children's internet access.

09

Privacy Policy Updates

X1casino may update this privacy policy from time to time. When changes are made:

  • Any changes to this policy will be published on this page, and the "Last Updated" date will be revised accordingly.
  • For significant changes, a notification will be sent to your registered email address.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

If you do not agree to the updated policy, you may request to close your account.

10

Contact Us

For any privacy-related questions or requests, please get in touch with us:

📧 Email: support@x1casino.bet
💬 Live Chat: Chat button at the bottom right of the website (available 24/7)
⏱ Response Time: Typically within 2–3 business days

If you have a privacy-related concern, please contact our support team first. If the issue remains unresolved, you have the right to escalate it to our licensing authority.


FAQ

Common Questions About Privacy & Account Management

x1casino was built primarily with members from Bangladesh in mind, offering full Bengali language support. That said, you also have the option to switch the interface language. After logging in, go to Account Settings, where you can choose from several languages under the "Language" option, including Bengali (Bangladesh) and English. The change takes effect immediately and your preference will be saved for future logins as well. However, support service is best experienced in Bengali, so it is recommended to keep the language set to Bengali.

x1casino strictly enforces a one-account-per-person policy. However, different family members sharing the same household or IP address may each operate their own separate account, provided they are distinct individuals with completely separate identities, mobile numbers, and payment methods. In such cases, simply explain the situation during KYC verification — once identities are confirmed, there should be no issue. If the same person is found to be operating two accounts, both accounts will be closed and any bonuses will be forfeited.
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Your Data Is Secure — Play With Peace of Mind

Every piece of your data is protected with the highest level of security at x1casino. Register now and enjoy the best gaming experience in Bangladesh.

⚠️ For users aged 18+ only. Please gamble responsibly.

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